Black Diamond

Refund and Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase. In case of dissatisfaction from our services, clients have the liberty to cancel their order and request a refund from us. Our Policy for the cancellation and refund will be as follows: Cancellation Policy For Cancellations please contact the us via contact us link. All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Black Diamond
411, Rajhans Heights,
Minibazar, Varachha,
Surat, Gujarat 395006.
India

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refund Policy We will try our best to create the suitable design concepts for our clients. In case any client is not completely satisfied with our products we can provide a refund or replacement. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account. REFUNDS After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange.We will notify you by email when your return has been processed.