Virtual Shopping Through Video Call
Our customers are at the heart of everything we do at Black Diamond. Please use this service and give us the opportunity to provide personalised care to you at our Company while strictly adhering to social distancing norms and abiding by all security measures. All we want is for you to have peace of mind while you shop for the perfect Diamond pieces at Black Diamond Company!
Here's how it works?
- Click on the ‘Video Call’ tab and fill all details in the form and let us know the convenient date for video call and your Diamond preference.
- You will receive a confirmation via email.
- Our agent will call you to book the timings for the call at your convenience.
- During the call, we will personally attend you to help you to choose from a collections that we will keep curated beforehand itself based on your preference.
- After you choose the product, we will send you a secured payment link to you to complete the transaction.
- After you have filled your details and completed the payment, we will ship the products to you at your doorsteps.
- We have implemented significant safety and security measures accross our supply chain, sales agents and delivery partners to ensure safe delivery to you.
- If you are visiting the site from any country outside india, please select the “Buy via Video Call” option to schedule a video call with us, and we will get in touch with you.